Error Code - WooshPay OpenAPI

Error Code	Description
account_country_invalid_address	The country of the business address provided does not match the country of the account. Businesses must be located in the same country as the account.
account_error_country_change_requires_additional_steps	Your account has already onboarded as a Connect platform. Changing your country requires additional steps.
account_invalid	The account ID provided as a value for the header is invalid. Check that your requests are specifying a valid account ID.
account_number_invalid	The bank account number provided is invalid (e.g., missing digits). Bank account information varies from country to country. We recommend creating validations in your entry forms based on the bank account formats we provide.
acss_debit_session_incomplete	The ACSS debit session is not ready to transition to complete status yet. Please try again the request later.
alipay_upgrade_required	This method for creating Alipay payments is not supported anymore. Please upgrade your integration to use Sources instead.
amount_too_large	The specified amount is greater than the maximum amount allowed. Use a lower amount and try again.
amount_too_small	The specified amount is less than the minimum amount allowed. Use a higher amount and try again.
api_key_expired	The API key provided has expired. Obtain your current API keys from the Dashboard and update your integration to use them.
authentication_required	The payment requires authentication to proceed. If your customer is off session, notify your customer to return to your application and complete the payment. If you provided the error_on_requires_action parameter, then your customer should try another card that does not require authentication.
balance_insufficient	The transfer or payout could not be completed because the associated account does not have a sufficient balance available. Create a new transfer or payout using an amount less than or equal to the account‚Äôs available balance.
bank_account_declined	The bank account provided can not be used to charge, either because it is not verified yet or it is not supported.
bank_account_exists	The bank account provided already exists on the specified Customer object. If the bank account should also be attached to a different customer, include the correct customer ID when making the request again.
bank_account_unusable	The bank account provided cannot be used. A different bank account must be used.
bank_account_unverified	Your Connect platform is attempting to share an unverified bank account with a connected account.
bank_account_verification_failed	The bank account cannot be verified, either because the microdeposit amounts provided do not match the actual amounts, or because verification has failed too many times.
billing_invalid_mandate	The Subscription or Invoice attempted payment on a PaymentMethod without an active mandate. In order to create Subscription or Invoice payments with this PaymentMethod, it must be confirmed on-session with a PaymentIntent or SetupIntent first.
bitcoin_upgrade_required	This method for creating Bitcoin payments is not supported anymore. Please upgrade your integration to use Sources instead.
card_decline_rate_limit_exceeded	This card has been declined too many times. You can try to charge this card again after 24 hours. We suggest reaching out to your customer to make sure they have entered all of their information correctly and that there are no issues with their card.
card_declined	The card has been declined. When a card is declined, the error returned also includes the decline_code attribute with the reason why the card was declined.
cardholder_phone_number_required	You must have a phone_number on file for Issuing Cardholders who will be creating EU cards. You cannot create EU cards without a phone_number on file for the cardholder.
charge_already_captured	The charge you‚Äôre attempting to capture has already been captured. Update the request with an uncaptured charge ID.
charge_already_refunded	The charge you‚Äôre attempting to refund has already been refunded. Update the request to use the ID of a charge that has not been refunded.
charge_disputed	The charge you‚Äôre attempting to refund has been charged back. Check the disputes documentation to learn how to respond to the dispute.
charge_exceeds_source_limit	This charge would cause you to exceed your rolling-window processing limit for this source type. Please retry the charge later, or contact us to request a higher processing limit.
charge_expired_for_capture	The charge cannot be captured as the authorization has expired. Auth and capture charges must be captured within a set number of days (7 by default).
charge_invalid_parameter	One or more provided parameters was not allowed for the given operation on the Charge.
clearing_code_unsupported	The clearing code provided is not supported.
country_code_invalid	The country code provided was invalid.
country_unsupported	Your platform attempted to create a custom account in a country that is not yet supported. Make sure that users can only sign up in countries supported by custom accounts.
coupon_expired	The coupon provided for a subscription or order has expired. Either create a new coupon, or use an existing one that is valid.
customer_max_payment_methods	The maximum number of PaymentMethods for this Customer has been reached. Either detach some PaymentMethods from this Customer or proceed with a different Customer.
customer_max_subscriptions	The maximum number of subscriptions for a customer has been reached. Contact us if you are receiving this error.
debit_not_authorized	The customer has notified their bank that this payment was unauthorized.
email_invalid	The email address is invalid (e.g., not properly formatted). Check that the email address is properly formatted and only includes allowed characters.
expired_card	The card has expired. Check the expiration date or use a different card.
idempotency_key_in_use	The idempotency key provided is currently being used in another request. This occurs if your integration is making duplicate requests simultaneously.
incorrect_address	The card‚Äôs address is incorrect. Check the card‚Äôs address or use a different card.
incorrect_cvc	The card‚Äôs security code is incorrect. Check the card‚Äôs security code or use a different card.
incorrect_number	The card number is incorrect. Check the card‚Äôs number or use a different card.
incorrect_zip	The card‚Äôs postal code is incorrect. Check the card‚Äôs postal code or use a different card.
instant_payouts_unsupported	This card is not eligible for Instant Payouts. Try a debit card from a supported bank.
insufficient_funds	The customer‚Äôs account has insufficient funds to cover this payment.
intent_invalid_state	Intent is not in the state that is required to perform the operation.
intent_verification_method_missing	Intent does not have verification method specified in its PaymentMethodOptions object.
invalid_card_type	The card provided as an external account is not supported for payouts. Provide a non-prepaid debit card instead.
invalid_characters	This value provided to the field contains characters that are unsupported by the field.
invalid_charge_amount	The specified amount is invalid. The charge amount must be a positive integer in the smallest currency unit, and not exceed the minimum or maximum amount.
invalid_cvc	The card‚Äôs security code is invalid. Check the card‚Äôs security code or use a different card.
invalid_expiry_month	The card‚Äôs expiration month is incorrect. Check the expiration date or use a different card.
invalid_expiry_year	The card‚Äôs expiration year is incorrect. Check the expiration date or use a different card.
invalid_number	The card number is invalid. Check the card details or use a different card.
invalid_source_usage	The source cannot be used because it is not in the correct state (e.g., a charge request is trying to use a source with a pending, failed, or consumed source). Check the status of the source you are attempting to use.
invoice_no_customer_line_items	An invoice cannot be generated for the specified customer as there are no pending invoice items. Check that the correct customer is being specified or create any necessary invoice items first.
invoice_no_payment_method_types	An invoice cannot be finalized because there are no payment method types available to process the payment. Your invoice template settings or the invoice‚Äôs payment_settings might be restricting which payment methods are available, or you might need to activate more payment methods in the Dashboard.
invoice_no_subscription_line_items	An invoice cannot be generated for the specified subscription as there are no pending invoice items. Check that the correct subscription is being specified or create any necessary invoice items first.
invoice_not_editable	The specified invoice can no longer be edited. Instead, consider creating additional invoice items that will be applied to the next invoice. You can either manually generate the next invoice or wait for it to be automatically generated at the end of the billing cycle.
invoice_on_behalf_of_not_editable	You cannot update the on_behalf_of property of an invoice after the invoice has been assigned a number.
invoice_payment_intent_requires_action	This payment requires additional user action before it can be completed successfully. Payment can be completed using the PaymentIntent associated with the invoice. See this page for more details.
invoice_upcoming_none	There is no upcoming invoice on the specified customer to preview. Only customers with active subscriptions or pending invoice items have invoices that can be previewed.
livemode_mismatch	Test and live mode API keys, requests, and objects are only available within the mode they are in.
lock_timeout	This object cannot be accessed right now because another API request is currently accessing it. If you see this error intermittently, retry the request. If you see this error frequently and are making multiple concurrent requests to a single object, make your requests serially or at a lower rate. See the rate limit documentation for more details.
missing	Both a customer and source ID have been provided, but the source has not been saved to the customer. To create a charge for a customer with a specified source, you must first save the card details.
no_account	The bank account could not be located.
not_allowed_on_standard_account	Transfers and payouts on behalf of a Standard connected account are not allowed.
order_creation_failed	The order could not be created. Check the order details and then try again.
order_required_settings	The order could not be processed as it is missing required information. Check the information provided and try again.
order_status_invalid	The order cannot be updated because the status provided is either invalid or does not follow the order lifecycle (e.g., an order cannot transition from created to fulfilled without first transitioning to paid).
order_upstream_timeout	The request timed out. Try again later.
out_of_inventory	One or more line item(s) are out of stock. If more stock is available, update the inventory‚Äôs orderable quantity and try again.
parameter_invalid_empty	One or more required values were not provided. Make sure requests include all required parameters.
parameter_invalid_integer	One or more of the parameters requires an integer, but the values provided were a different type. Make sure that only supported values are provided for each attribute. Refer to our API documentation to look up the type of data each attribute supports.
parameter_invalid_string_blank	One or more values provided only included whitespace. Check the values in your request and update any that contain only whitespace.
parameter_invalid_string_empty	One or more required string values is empty. Make sure that string values contain at least one character.
parameter_missing	One or more required values are missing. Check our API documentation to see which values are required to create or modify the specified resource.
parameter_unknown	The request contains one or more unexpected parameters. Remove these and try again.
parameters_exclusive	Two or more mutually exclusive parameters were provided. Check our API documentation or the returned error message to see which values are permitted when creating or modifying the specified resource.
payment_intent_action_required	The provided payment method requires customer actions to complete, but error_on_requires_action was set. If you‚Äôd like to add this payment method to your integration, we recommend that you first upgrade your integration to handle actions.
payment_intent_authentication_failure	The provided payment method has failed authentication. Provide a new payment method to attempt to fulfill this PaymentIntent again.
payment_intent_incompatible_payment_method	The PaymentIntent expected a payment method with different properties than what was provided.
payment_intent_invalid_parameter	One or more provided parameters was not allowed for the given operation on the PaymentIntent. Check our API reference or the returned error message to see which values were not correct for that PaymentIntent.
payment_intent_mandate_invalid	The provided mandate is invalid and can not be used for the payment intent.
payment_intent_payment_attempt_expired	The latest payment attempt for the PaymentIntent has expired. Check the last_payment_error property on the PaymentIntent for more details, and provide a new payment method to attempt to fulfill this PaymentIntent again.
payment_intent_payment_attempt_failed	The latest payment attempt for the PaymentIntent has failed. Check the last_payment_error property on the PaymentIntent for more details, and provide a new payment method to attempt to fulfill this PaymentIntent again.
payment_intent_unexpected_state	The PaymentIntent‚Äôs state was incompatible with the operation you were trying to perform.
payment_method_bank_account_already_verified	This bank account has already been verified.
payment_method_bank_account_blocked	This bank account has failed verification in the past and can not be used. Contact us if you wish to attempt to use these bank account credentials.
payment_method_billing_details_address_missing	The PaymentMethod‚Äôs billing details is missing address details. Please update the missing fields and try again.
payment_method_currency_mismatch	The currency specified does not match the currency for the attached payment method. A payment can only be created for the same currency as the corresponding payment method.
payment_method_invalid_parameter	Invalid parameter was provided in the payment method object. Check our API documentation or the returned error message for more context.
payment_method_microdeposit_failed	Microdeposits were failed to be deposited into the customer‚Äôs bank account. Please check the account, institution and transit numbers as well as the currency type.
payment_method_microdeposit_verification_amounts_invalid	You must provide exactly two microdeposit amounts.
payment_method_microdeposit_verification_amounts_mismatch	The amounts provided do not match the amounts that were sent to the bank account.
payment_method_microdeposit_verification_attempts_exceeded	You have exceeded the number of allowed verification attempts.
payment_method_microdeposit_verification_descriptor_code_mismatch	The verification code provided does not match the one sent to the bank account.
payment_method_microdeposit_verification_timeout	Payment method should be verified with microdeposits within the required period.
payment_method_provider_decline	The payment was declined by the issuer or customer. Check the last_payment_error property on the PaymentIntent for more details, and provide a new payment method to attempt to fulfill this PaymentIntent again.
payment_method_provider_timeout	The payment method failed due to a timeout. Check the last_payment_error property on the PaymentIntent for more details, and provide a new payment method to attempt to fulfill this PaymentIntent again.
payment_method_unactivated	The operation cannot be performed as the payment method used has not been activated.
payment_method_unexpected_state	The provided payment method‚Äôs state was incompatible with the operation you were trying to perform. Confirm that the payment method is in an allowed state for the given operation before attempting to perform it.
payment_method_unsupported_type	The API only supports payment methods of certain types.
payouts_not_allowed	Payouts have been disabled on the connected account. Check the connected account‚Äôs status to see if any additional information needs to be provided, or if payouts have been disabled for another reason.
platform_api_key_expired	The API key provided by your Connect platform has expired. This occurs if your platform has either generated a new key or the connected account has been disconnected from the platform. Obtain your current API keys from the Dashboard and update your integration, or reach out to the user and reconnect the account.
postal_code_invalid	The postal code provided was incorrect.
processing_error	An error occurred while processing the card. Try again later or with a different payment method.
product_inactive	The product this SKU belongs to is no longer available for purchase.
rate_limit	Too many requests hit the API too quickly. We recommend an exponential backoff of your requests.
refer_to_customer	The customer has stopped the payment with their bank. Contact them for details and to arrange payment.
resource_already_exists	A resource with a user-specified ID (e.g., plan or coupon) already exists. Use a different, unique value for id and try again.
resource_missing	The ID provided is not valid. Either the resource does not exist, or an ID for a different resource has been provided.
routing_number_invalid	The bank routing number provided is invalid.
secret_key_required	The API key provided is a publishable key, but a secret key is required. Obtain your current API keys from the Dashboard and update your integration to use them.
sensitive_data_access_expired	This information is available for a limited amount of time. If you are receiving this error, that window has passed.
sepa_unsupported_account	Your account does not support SEPA payments.
setup_attempt_failed	The latest setup attempt for the SetupIntent has failed. Check the last_setup_error property on the SetupIntent for more details, and provide a new payment method to attempt to set it up again.
setup_intent_authentication_failure	The provided payment method has failed authentication. Provide a new payment method to attempt to fulfill this SetupIntent again.
setup_intent_invalid_parameter	One or more provided parameters was not allowed for the given operation on the SetupIntent. Check our API reference or the returned error message to see which values were not correct for that SetupIntent.
setup_intent_unexpected_state	The SetupIntent‚Äôs state was incompatible with the operation you were trying to perform.
shipping_calculation_failed	Shipping calculation failed as the information provided was either incorrect or could not be verified.
sku_inactive	The SKU is inactive and no longer available for purchase. Use a different SKU, or make the current SKU active again.
state_unsupported	Occurs when providing the legal_entity information for a U.S. custom account, if the provided state is not supported. (This is mostly associated states and territories.)
tax_id_invalid	The tax ID number provided is invalid (e.g., missing digits). Tax ID information varies from country to country, but must be at least nine digits.
taxes_calculation_failed	Tax calculation for the order failed.
terminal_location_country_unsupported	Terminal is currently only available in some countries. Locations in your country cannot be created in livemode.
testmode_charges_only	Your account has not been activated and can only make test charges. Activate your account in the Dashboard to begin processing live charges.
tls_version_unsupported	Your integration is using an older version of TLS that is unsupported. You must be using TLS 1.2 or above.
token_already_used	The token provided has already been used. You must create a new token before you can retry this request.
token_in_use	The token provided is currently being used in another request. This occurs if your integration is making duplicate requests simultaneously.
transfers_not_allowed	The requested transfer cannot be created. Contact us if you are receiving this error.
upstream_order_creation_failed	The order could not be created. Check the order details and then try again.
url_invalid	The URL provided is invalid.